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Original Research

Supply Chain Management in the Light of Enterprise Resource Planning (Selected Criteria: Services and Satisfaction)

European Journal of Studies in Management and Business, Volume 5, Pages 34-46, https://doi.org/10.32038/mbrq.2018.01.04

Enterprise resource planning can influence the supply chain management in Ceramic and Tile industry. By exploring the literature review and the main variable indicators, the enterprise resources planning is on the supply chain management which its subsidiary hypotheses such as system, satisfaction, agency information, services and task force were investigated. The population included Tile and Ceramic experts of Yazd province (Iran). Sampling was done based on snowball method and a questionnaire was used for data collection. Inferential statistics (factor analysis, path analysis, and structural equation) was used for data analysis via SPSS and PLS software. The results of data analysis showed that the hypotheses of satisfaction and services were approved. Consequently, some suggestions were offered about Tile and Ceramic industry.

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How to cite this article:

Baradaran Ghanad, S., Jarini, M. M., & Shakerian, H. (2018). Supply Chain Management in the Light of Enterprise Resource Planning (Selected Criteria: Services and Satisfaction). Management and Business Research Quarterly, 5, 34-46. https://doi.org/10.32038/mbrq.2018.01.04

 

Acknowledgments

Not applicable.

 

Funding

Not applicable.

 

Conflict of Interests

No, there are no conflicting interests. 

 

Open Access

This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. You may view a copy of Creative Commons Attribution 4.0 International License here: http://creativecommons.org/licenses/by/4.0/