
Original Research
The rapidly growing global Artificial intelligence (AI) market highlights the significant and transformative impact AI is having across numerous domains. In marketing, AI enables brands to revolutionize communication strategies and enhance consumer engagement through personalized experiences and data-driven decisions. However, the current focus on efficiency often overlooks the psychological aspects of branding, essential for building meaningful consumer relationships. This paper explores the integration of AI with Jungian brand archetypes, emphasizing AI's potential to amplify psychological triggers within these archetypes, thereby deepening consumer engagement and brand loyalty. Through qualitative research, including interviews with marketing experts, the study examines how AI-driven strategies can enhance the resonance of brand narratives by aligning them with consumers' archetypal aspirations. The findings reveal that AI's ability to analyze consumer behavior allows for the creation of personalized and emotionally compelling brand narratives. While AI enhances personalization, concerns about authenticity and ethics remain. This research contributes to the evolving discourse on AI in marketing by proposing a framework that integrates AI with psychological branding strategies, offering insights for marketers to create more meaningful and enduring brand-consumer relationships.
Harnessing AI to Redefine Brand Archetype Strategies:
Insights from Industry Experts
Mihaela Jucan, Ioana Iancu*
Babeș-Bolyai University, Cluj-Napoca, Romania
ABSTRACT
The rapidly growing global Artificial intelligence (AI) market highlights the significant and transformative impact AI is having across numerous domains. In marketing, AI enables brands to revolutionize communication strategies and enhance consumer engagement through personalized experiences and data-driven decisions. However, the current focus on efficiency often overlooks the psychological aspects of branding, essential for building meaningful consumer relationships. This paper explores the integration of AI with Jungian brand archetypes, emphasizing AI's potential to amplify psychological triggers within these archetypes, thereby deepening consumer engagement and brand loyalty. Through qualitative research, including interviews with marketing experts, the study examines how AI-driven strategies can enhance the resonance of brand narratives by aligning them with consumers' archetypal aspirations. The findings reveal that AI's ability to analyze consumer behavior allows for the creation of personalized and emotionally compelling brand narratives. While AI enhances personalization, concerns about authenticity and ethics remain. This research contributes to the evolving discourse on AI in marketing by proposing a framework that integrates AI with psychological branding strategies, offering insights for marketers to create more meaningful and enduring brand-consumer relationships.
Keywords: Artificial Intelligence, Marketing Strategies, Brand Archetypes, Consumer Engagement, Expert Interviews
In 2023, the global Artificial intelligence (AI) market in marketing was valued at over $23 billion. Projections suggest that by 2032, this figure will soar to $139 billion (Expert Market Research, 2023). This remarkable growth underscores the rapid adoption and vast potential of AI across numerous domains, with marketing being a particularly prominent example.
AI has significantly reshaped digital marketing by enabling brands to revolutionize their communication strategies and enhance consumer engagement (Zaki, 2019). AI empowers companies to deliver highly personalized customer experiences while streamlining their marketing processes through large-scale, data-driven decisions. This technology has fundamentally changed how brands connect with their audiences, offering tools for more precise targeting and improved customer interaction, ultimately driving marketing effectiveness to new heights (Harkness et al., 2023).
The integration of AI in digital marketing has opened new avenues for enhancing brand communication and consumer engagement. While AI has significantly improved personalization and efficiency in marketing, the focus on data-driven strategies often neglects the psychological aspects of branding. These deeper strategies are crucial for building meaningful relationships between brands and consumers. Integrating AI with these psychological insights can lead to more impactful and lasting brand connections.
Thus, current literature reveals growing but scarce interest in the intersection of AI and psychological branding strategies. For instance, to revitalize the advertising domain, marketers are increasingly exploring Carl Jung's brand archetypes. Jung's concept of the collective unconscious and its archetypes provide a framework for understanding universal narratives that resonate with consumers on a fundamental level (Jung, 1959). By integrating AI with these archetypes, a cornerstone of psychological branding that leverages universal narratives, brands can forge deeper connections with consumers (Toolify, 2023).
In this context, Reitz (2022) draws a parallel between AI and the collective unconscious, noting that large language models like GPT-3 tap into a digital reservoir of shared human knowledge and cultural elements, echoing Jung's archetypes. Similarly, AI can generate art that resonates with universal human experiences by tapping into the patterns of the collective unconscious (Brown, 2022). Likewise, academic work in marketing emphasizes the importance of storytelling in branding, with studies showing that brands using archetypal narratives can achieve higher customer loyalty and brand resonance (Mark & Pearson, 2001).
Despite the current focus on data-driven personalization in AI marketing, the potential to amplify psychological triggers within brand archetypes and create authentic, impactful narratives remains underexplored. While there's growing interest in combining AI with Jungian archetypes to enhance branding, the synergy between AI's analytical power and archetypes' universal storytelling is still unclear. This integration could revolutionize brand strategies, yet more research is needed to understand how AI and Jungian archetypes can be effectively combined to develop captivating, narrative-driven brand strategies.
The present paper aims to bridge the gap in the literature by examining how AI can not only complement but also amplify the psychological triggers embedded within brand archetypes, thus enhancing brand narrative resonance in the digital realm and fostering a more profound connection with the audience. The research question of the study is how can AI-based branding strategies enhance the psychological triggers embedded in brand archetypes and thus deepen consumer engagement and brand loyalty? To address this question, the study employs qualitative research through a meticulous examination of interviews conducted with marketing and branding experts who have adopted AI in their strategies.
This research makes a critical scientific contribution to the evolving discourse on the integration of AI in marketing, particularly in the context of psychological branding strategies. While existing studies highlight the transformative potential of AI in enhancing personalization and efficiency, there remains a significant gap in understanding how AI can be used to deepen emotional and psychological connections with consumers through brand archetypes. By focusing on the intersection of AI and Jungian archetypes, this study expands the theoretical framework surrounding AI's role in marketing beyond data-driven approaches, introducing a novel perspective that integrates psychological theories with advanced technological capabilities. The findings of this research could pioneer new theoretical models that combine AI with archetypal storytelling, enriching the academic literature in both marketing and psychological branding.
On a practical level, this research addresses a pressing need within the marketing industry to move beyond surface-level personalization and towards strategies that build deeper, more resonant connections with consumers. As the AI market in marketing continues to grow exponentially, understanding how to effectively harness AI to enhance brand archetypes can provide marketers with powerful tools to create more authentic and emotionally compelling brand narratives. The insights gained from this research could help companies develop branding strategies that not only increase consumer engagement and loyalty but also differentiate their brands in a crowded marketplace. By exploring the practical applications of integrating AI with Jungian archetypes, this study offers actionable guidance for marketing professionals looking to leverage AI in a way that goes beyond efficiency toward crafting more meaningful and enduring brand-consumer relationships.
Artificial Intelligence (AI) refers to the simulation of human intelligence in machines designed to think and act like humans (Davenport et al., 2020). AI encompasses various technologies, including Machine Learning (ML), natural language processing (NLP), and computer vision. While machine learning involves creating algorithms that learn from and make decisions based on data, NLP enables computers to comprehend and interpret human language, and computer vision allows machines to process and analyze visual information (Russell & Norvig, 2016). As AI can process large volumes of data, revealing patterns and insights that lead to better decision-making and personalized experience, these technologies collectively help create intelligent systems that improve marketing strategies and design highly targeted and efficient campaigns that cater to individual consumer requirements and preferences (Huang & Rust, 2018). Personalized advertising powered by AI ensures that brand messaging is relevant to individual consumer needs, leading to higher engagement rates and improved customer experiences (Wedel & Kannan, 2016).
Research by Zhang and Wedel (2009) on the effectiveness of customized promotions has demonstrated that personalization significantly boosts sales in both online and offline retail settings. AI algorithms can analyze customer preferences, purchase histories, and browsing behaviors to deliver targeted advertisements that resonate with consumers, thereby driving higher conversion rates. This level of personalization ensures that marketing efforts are not only efficient but also highly effective in converting prospects into loyal customers.
Furthermore, Tam and Ho (2006) provide insights into the profound influence web personalization has on the user’s decision-making process, a critical facet of AI's role in digital marketing. Their research emphasizes how personalized content, driven by AI algorithms, significantly shapes consumer behavior and brand perception. By delivering tailored experiences, AI helps brands connect with consumers on a more personal level, enhancing engagement and influencing purchasing decisions.
Beyond personalization, AI's predictive analytics capabilities allow marketers to anticipate consumer needs and preferences, enabling proactive adjustments to marketing strategies. This predictive power enhances the ability to deliver timely and relevant content, thereby increasing consumer satisfaction and loyalty. AI-driven insights can also optimize various aspects of the customer journey, from initial engagement to post-purchase support, creating a seamless and cohesive brand experience (Al Khaldy et al., 2023; Shukla et al., 2024). This proactive approach also ensures that brands remain relevant and responsive to the evolving preferences and expectations of their customer base (Davenport et al., 2020).
Kaplan and Haenlein (2019) provide practical insights into AI's application in programmatic advertising, revealing how it facilitates engaging and interactive brand experiences. Real-Time Bidding (RTB) algorithms play a crucial role in digital advertising by analyzing user data to bid on ad placements. These algorithms ensure that advertisements are shown to the most relevant audiences at optimal times. By targeting the right users with the right content at the right moment, RTB significantly enhances the performance of advertising campaigns. This precisely targeted approach not only increases the effectiveness of ads but also maximizes Return On Investment (ROI) for advertisers, making programmatic advertising an indispensable tool in the modern marketer’s arsenal. Moreover, the dynamic nature of RTB means that advertisers can continuously optimize their campaigns based on real-time data and performance metrics. Advertisers can adjust their bids, creatives, and targeting parameters instantly, allowing them to respond to changes in user behavior and market conditions (Qin et al., 2023).
AI-powered tools like IBM Watson, Persado, and Copy.ai generate personalized content, headlines, and ad copy by analyzing consumer data and predicting what messaging will resonate best. A study by Järvinen and Taiminen (2016) on marketing automation in B2B content marketing illustrates how AI tools can significantly enhance the efficiency and effectiveness of branding strategies. Their research highlights the potential of AI in streamlining content marketing processes, enabling more precise targeting and improved engagement with business clients.
Jung's concept of the collective unconscious and archetypes provides a foundational framework for understanding universal narratives that resonate with consumers (Jung, 1959; 1968). Archetypes are universal, primal symbols representing fundamental human motivations, values, and characteristics. Literature indicates that archetypes in marketing can serve as shortcuts for consumers to develop emotional connections with brands (Woodside, 2010). Mark and Pearson (2001) expanded on Jung's work by categorizing twelve brand archetypes in their book, each representing different human motivations and values (Table 1). These archetypes serve as a rich template for developing compelling brand narratives that resonate with consumers' subconscious desires and motivations.
Table
Brand Archetypes (Mark & Pearson, 2001)
|
Archetype |
Description |
Key Characteristics |
Examples of brands |
Impact
|
|
The Hero |
Courage, achievement, overcoming challenges |
Brave, strong, inspirational |
Nike |
Inspires consumers to achieve greatness and overcome challenges. |
|
The Outlaw |
Rebellion, freedom, unconventionality |
Bold, disruptive, revolutionary |
Harley-Davidson |
Appeals to consumers' desire for rebellion and freedom. |
|
The Explorer |
Adventure, discovery, new experiences |
Curious, adventurous, restless |
The North Face |
Encourages exploration and adventure, aligning with curiosity and restlessness. |
|
The Sage |
Wisdom, knowledge, truth |
Intelligent, thoughtful, analytical |
|
Provides knowledge and insights, appealing to consumers' search for truth and wisdom. |
|
The Innocent |
Simplicity, happiness, optimism |
Pure, joyful, optimistic |
Coca-Cola |
Evokes feelings of happiness and simplicity. |
|
The Caregiver |
Nurturing, helping, compassion |
Caring, selfless, supportive |
Johnson & Johnson |
Promotes care and support, fostering trust and loyalty. |
|
The Jester |
Joy, humor, fun |
Playful, humorous, lighthearted |
Old Spice |
Adds humor and fun to the brand, enhancing consumer enjoyment. |
|
The Lover |
Passion, sensuality, intimacy |
Romantic, passionate, indulgent |
Victoria's Secret |
Creates passionate and intimate connections with consumers. |
|
The Creator |
Creativity, innovation, vision |
Imaginative, innovative, artistic |
Lego |
Encourages creativity and innovation, inspiring imagination. |
|
The Ruler |
Power, control, authority |
Commanding, responsible, organized |
Rolex |
Projects authority and reliability, appealing to consumers' desire for power and control. |
|
The Magician |
Transformation, inspiration, change |
Visionary, transformative, charismatic |
Disney |
Creates transformative and inspirational experiences. |
|
The Regular Guy/Girl |
Belonging, inclusion, connection |
Down-to-earth, relatable, trustworthy |
IKEA |
Builds trust and relatability, fostering a sense of community and belonging. |
Mark and Pearson (2001) examine the transformative potential of archetypal storytelling in branding. They demonstrate how brands can achieve extraordinary influence by embodying archetypal stories and characters, resonating with consumers' subconscious desires and motivations. Similarly, Holt (2004) argues that iconic brands transcend archetypal storytelling by embedding themselves in the cultural zeitgeist and addressing cultural tensions and ideals. For instance, he highlights that Nike exemplifies the "Hero" archetype by consistently portraying a narrative of overcoming adversity and achieving greatness. This narrative resonates deeply with consumers who seek motivation and empowerment (Holt, 2004). Similarly, the "Explorer" archetype is embodied by brands like Netflix, which encourages discovery and adventure through its personalized recommendations (Venkatesh et al., 2012). By aligning with these archetypes, brands can create compelling stories that connect emotionally with their audiences, fostering loyalty and engagement.
Woodside et al. (2008) illustrate how storytelling can be effectively integrated into branding strategies to amplify archetypal narratives. Their work paves the way for integrating AI and storytelling by emphasizing that AI can tailor these narratives to individual consumer preferences, reinforcing brand resonance. Furthermore, Liu and Campbell's (2017) meta-analysis of personality traits and social media usage provides valuable insights into how AI can harness these traits to tailor marketing campaigns that evoke emotional resonance. For instance, a brand embodying the "Lover" archetype can analyze consumer data to identify individuals who exhibit traits of passion, sensuality, and intimacy in their online interactions. AI-driven content can then emphasize themes of desire, intimacy, and emotional connection, creating a brand narrative that speaks directly to the hearts of its target audience.
Several brands have already successfully integrated AI and archetypal branding strategies. For example, Netflix uses AI to recommend content based on user preferences, which can be linked to archetypal themes. A user drawn to "Rebel" archetype stories might receive recommendations for shows and movies that challenge societal norms. Similarly, Coca-Cola has leveraged AI to analyze consumer sentiments and craft marketing messages that resonate with the "Innocent" archetype, emphasizing simplicity and happiness (Harvard Business Review, 2018).
There are several compelling reasons for companies to leverage AI in crafting branding and storytelling based on archetypes. First, AI's ability to process and analyze vast datasets allows brands to identify patterns and trends in consumer behavior with high precision. This capability enables the creation of tailored messages that tap into the psychological triggers associated with specific archetypes, making brand narratives more compelling and emotionally engaging (Wedel & Kannan, 2016).
Second, AI-driven personalization ensures that these archetypal narratives are delivered to the right audience at the right time, significantly enhancing engagement and loyalty. By continuously learning from consumer interactions, AI can adapt and refine brand messages in real-time, ensuring they remain relevant and impactful (Huang & Rust, 2021). This dynamic adaptability allows brands to stay ahead of changing consumer preferences and market trends, providing a competitive edge.
Furthermore, AI can enhance the overall customer experience by integrating archetypal storytelling across various touchpoints. For instance, chatbots powered by AI can use natural language processing to engage customers in conversations that reflect the brand's archetypal themes, providing consistent and immersive brand interactions. This integration helps reinforce the brand's identity and fosters a deeper emotional connection with consumers (Crespo et al., 2023; Krishnan et al., 2022; Liu-Thompkins et al., 2022).
Additionally, AI can assist in monitoring and measuring the effectiveness of archetypal branding strategies. AI can provide valuable insights into how well the brand's narratives resonate with the target audience by analyzing consumer feedback, social media interactions, and other data points. This feedback loop enables continuous improvement and optimization of branding efforts (Merlo et al., 2023).
Moreover, integrating AI with archetypal branding strategies can lead to more innovative and creative marketing campaigns. AI can generate new ideas and insights that humans might overlook, providing fresh perspectives on how to represent archetypes in ways that resonate with modern consumers (Huang & Rust, 2021). This synergy between AI's analytical capabilities and the timeless appeal of archetypes can create powerful brand experiences that stand out in a crowded marketplace.
The strategic use of AI in branding, particularly through the lens of Jungian archetypes, offers numerous benefits. It enhances the precision of marketing efforts, ensures timely and relevant message delivery, and fosters stronger emotional connections with consumers. However, it is crucial for brands to address ethical considerations and maintain transparency to build and sustain consumer trust.
While AI offers immense potential in enhancing brand archetypes, it also presents several challenges. One significant concern is the ethical use of data privacy. As AI systems analyze large volumes of consumer data to personalize brand messages, transparency and the ethical use of this data become paramount. Brands must carefully navigate the fine line between personalization and intrusion, ensuring they maintain consumer trust while delivering relevant and resonant brand experiences. Ethical AI practices are essential to avoid potential backlash and foster long-term customer relationships (Giebelhausen et al., 2014). Marketers must navigate privacy laws and ethical considerations to avoid the misuse of data, which could damage consumer trust. Additionally, there is the risk of over-reliance on AI, potentially stifling human creativity and intuition in branding efforts (Schroeder, 2018).
The aim of this study is to explore the integration of AI and brand archetypes within digital marketing strategies, focusing on how this convergence can redefine brand-consumer relationships. This research examines how AI can enhance the psychological triggers embedded in brand archetypes, thereby increasing brand resonance and consumer engagement in the digital realm. The study seeks to provide deeper insights into creating more impactful and emotionally engaging brand narratives by analyzing the synergy between AI and archetypal branding.
This study uses a qualitative methodology, specifically semi-structured interviews, to collect detailed insights and nuanced perspectives from marketing and branding experts who have integrated AI into their strategies. This approach was selected for its ability to delve deeply into complex topics and produce rich, comprehensive data (Creswell & Poth, 2018; Kvale, 1994). The study aims to thoroughly understand the participants' subjective experiences and opinions, providing a well-rounded view of how AI is influencing contemporary branding practices.
The sample consisted of marketing and branding professionals (N = 8) selected through convenience sampling. This sampling technique was utilized to ensure that all participants had substantial expertise in digital marketing and were familiar with the use of AI tools, thereby enriching the research with targeted knowledgeable contributions. Participants were chosen based on their roles in organizations that are recognized for innovative uses of AI in marketing, certifying that the insights derived are grounded in cutting-edge practices (Table 2). They were identified through the authors’ professional networks and LinkedIn.
The decision to focus on professionals from diverse industries, including technology, retail, and media, was aimed at capturing a wide array of applications and perspectives on AI in branding and digital marketing. This diversity helps in understanding the varied ways AI is integrated with brand archetypes across different market sectors, enhancing the generalizability of the findings.
Sample Description
|
Code |
Sex |
Age |
Specialization |
Experience in the field (years) |
Job Title |
Country |
|
R1 |
Female |
47 |
Marketing and AI |
20 |
Senior Marketing Manager |
United Kingdom |
|
R2 |
Female |
38 |
Creative Writing and AI Integration |
15 |
Marketing Manager |
United Kingdom |
|
R3 |
Male |
40 |
AI-driven Marketing |
17 |
Group Head of AI |
United Kingdom |
|
R4 |
Female |
29 |
Branding and Marketing |
5 |
Global Marketing and Communications Executive |
United Kingdom |
|
R5 |
Female |
36 |
Digital Marketing |
14 |
Head of Digital Marketing |
United Kingdom |
|
R6 |
Female |
31 |
Marketing Strategy and Branding |
13 |
Global Head of Marketing |
Australia |
|
R7 |
Female |
32 |
Marketing and AI |
6 |
Marketing Manager |
United Kingdom |
|
R8 |
Male |
50 |
Marketing and AI Strategy |
28 |
Agency Strategist & AI Marketing Consultant |
United Kingdom |
Interviews were semi-structured to allow flexibility in responding to participant insights while covering essential topics. Depending on participant availability, interviews were held via Microsoft Teams and Google Meet for video conferencing to accommodate varying schedules and ensure a broad, inclusive range of inputs. The recording tools within Microsoft Teams and Google Meet were used to capture the interviews. Additionally, some participants preferred to conduct the interviews in writing and respond to questions via email, Teams Messenger, or LinkedIn. This type of online approach is particularly effective because it leverages large amounts of gathered data and avoids issues related to interviewee availability (Hunt & McHale, 2007; Lee & Hollister, 2020).
The interviews took place over a three-month period, from March 2024 to May 2024. Each session lasted 30 to 40 minutes on average. The recorded conversations were transcribed using an online transcription service to ensure accuracy and efficiency. All participants were provided with information regarding the purpose of the study, their right to withdraw at any point, and the measures implemented to ensure the confidentiality of their data. Verbally informed consent was obtained from each participant, and the study was conducted in accordance with the ethical regulations of the institution.
Thematic analysis was used for data assessment (Dawson, 2007; Krippendorff, 2018), and the most relevant quotations were emphasized. This qualitative exploration aimed to reveal the intricate dynamics and real-world applications of integrating AI with brand archetypes. The analysis focused on extracting key themes, patterns, and insights that explain how these integrations are implemented in practice and their impact on digital marketing strategies. The chosen sample and qualitative methodology are particularly suited to this exploratory study as they allow for an in-depth examination of innovative practices and theoretical applications, which are essential for pioneering areas like AI in digital marketing. This approach enhances the reliability of the findings by providing detailed contexts and practical examples, which support the theoretical discussions in the paper.
The semi-structured interview guide was meticulously designed to delve into participants' experiences and insights regarding the integration of AI and brand archetypes in digital marketing strategies. This approach allowed for a flexible exploration of the subjects while ensuring that critical themes were comprehensively covered. Participants discussed their experiences with incorporating AI into their branding efforts, the challenges encountered during this process, and the strategies employed to overcome these hurdles. They also provided insights into how AI has influenced the effectiveness of brand archetypes in marketing campaigns and how AI-enhanced archetypal branding has affected consumer engagement. Additionally, the interviews touched on predictions and expectations for the future of AI and archetypal branding in digital marketing.
The main topics included in the interview guide were the following: the current role and impact of AI in marketing, the use, and understanding of brand archetypes, the development of archetypes using AI, the challenges in integrating AI with brand archetypes, and the future trends and opportunities in AI-driven branding.
Current role and impact of AI in marketing. This theme aimed to uncover participants' perspectives on how AI is currently being utilized in digital marketing. Discussions focused on specific AI applications, such as personalized advertising, customer segmentation, and predictive analytics, and their impact on marketing efficiency and effectiveness (Davenport et al., 2020; Huang & Rust, 2018).
Understanding and application of brand archetypes. This theme explored participants' understanding of brand archetypes and how they apply these concepts in their marketing strategies. Participants shared their experiences in using Jungian archetypes to create compelling brand narratives that resonate with consumers' emotions and motivations (Mark & Pearson, 2001). This theme also covered the challenges and benefits of implementing archetypal branding.
Developing brand archetypes with AI. This section examined how AI technologies can be leveraged to enhance the psychological impact of brand archetypes. Participants discussed specific AI tools and techniques they have employed to amplify archetypal storytelling, create personalized brand experiences, and drive consumer engagement (Reitz, 2022).
Challenges in integrating AI with brand archetypes. This theme focused on identifying the challenges faced by participants in integrating AI with brand archetypes. Key issues included maintaining brand authenticity, managing data privacy concerns, and aligning AI outputs with brand values. Participants provided insights into how they address these challenges and ensure ethical AI practices in their marketing strategies (Giebelhausen et al., 2014).
Future trends and opportunities in AI-driven branding. This theme explored participants' predictions for the future of AI in branding and digital marketing. Discussions covered emerging AI technologies, potential advancements in AI-driven marketing strategies, and the evolving role of AI in shaping brand-consumer relationships. Participants also highlighted opportunities for innovation and growth in this field (Hung & Rust, 2021).
The detailed analysis of the qualitative data obtained from the interviews with marketing professionals reveals several key insights about the integration of AI with brand archetypes in digital marketing. This analysis is structured around the main themes that emerged during the interviews, focusing on how AI enhances psychological triggers embedded in brand archetypes and deepens consumer engagement. The professionals discussed how AI's ability to process vast amounts of data enables the identification of patterns in consumer behavior, allowing for more precise and emotionally resonant messaging. They highlighted the ways AI-driven personalization ensures that these archetypal narratives reach the right audience at the right time, significantly boosting engagement and loyalty. Additionally, participants shared how AI can dynamically adapt brand messages based on real-time consumer interactions, maintaining relevance and impact. These insights collectively underscore the transformative potential of AI in crafting powerful, archetype-based brand strategies that resonate deeply with consumers.
Participants highlighted the transformative impact of AI on digital marketing, emphasizing its role in enhancing personalization, efficiency, and data analytics. They noted that AI allows for highly personalized marketing campaigns by analyzing individual consumer behaviors and preferences, leading to more relevant and engaging brand interactions. Additionally, AI streamlines various marketing processes, increasing operational efficiency and allowing marketers to focus on strategy and creativity. The advanced data analytics capabilities of AI also enable marketers to gain deeper insights into consumer patterns and trends, facilitating more informed decision-making and optimized marketing strategies. The interviewees emphasize that AI allows for more precise targeting and personalization, improving marketing effectiveness.
"During the last couple of years, I've noticed a big change in digital marketing due to the widespread availability of AI technology. It's impressive to witness how AI has become a game-changer in the creative and marketing industries. From tools like ChatGPT assisting with copywriting to Adobe integrating AI into Photoshop for generating images, AI has been a great help with daily tasks within digital media. Its impact on efficiency and creativity is undeniable, making it easier for us to accomplish more and deliver higher-quality projects in marketing" (R1)
"AI has transformed digital marketing by providing deeper insights into market trends and consumer behaviors. It's streamlined processes like data analysis, content creation, and campaign optimization, allowing marketers to deliver highly targeted and personalized messaging. Predictive analytics helps anticipate market shifts and consumer needs, giving businesses a strategic edge". (R7)
The integration of AI into digital marketing has enabled unprecedented levels of personalization and efficiency. AI's ability to analyze large datasets and predict consumer behavior has shifted marketing from a broad approach to a more precise and individualized strategy. By understanding customer preferences and behaviors, AI allows marketers to craft highly targeted campaigns that resonate on a personal level. Additionally, the automation of routine tasks frees up marketers to focus on strategic and creative endeavors, enhancing overall productivity. Marketers can now leverage AI to identify specific consumer segments, tailoring their messages to fit the unique needs and desires of each group, thereby improving engagement and conversion rates. Moreover, AI-driven tools facilitate real-time adjustments to marketing strategies based on consumer responses, ensuring that campaigns remain relevant and effective.
"By using machine learning models to predict customer behavior based on interactions with connected products, we could deliver personalized content that spoke directly to their needs, leading to significantly higher engagement rates […]. The most famous example is probably what Netflix has done with their recommendation engine. The AI powering their 'Because you watched...' suggestions is really sophisticated at gauging viewing patterns and tastes. It keeps users engaged and discovering new content they'll love based on personalized insights". (R3)
This technological advancement not only boosts marketing efficiency but also fosters a deeper connection between brands and their audiences, ultimately leading to stronger brand loyalty and higher customer satisfaction.
Participants shared their understanding of brand archetypes and their importance in creating relatable and engaging brand identities. Focusing on emotional connection and storytelling, they described brand archetypes as essential for emotional connection.
"Brand archetypes are universal identities that help customers connect with a brand on a deeper level. They give the brand a personality that resonates with the audience, creating emotional bonds that go beyond the product or service itself". (R5)
In practice, when discussing the implementation of archetypes in branding strategies, they elaborate on examples of archetypes, like the Hero and the Sage.
"We used the 'Hero' archetype in our latest campaign to inspire action and drive engagement. This approach has significantly boosted our brand's motivational appeal". (R1)
“We've positioned ourselves as the Sage, a trusted, knowledgeable guide in the AI industry. Our thought leadership content, whitepapers, and webinars embody this archetype, providing insightful guidance to our audience". (R5)
The results support the concept and theory that brand archetypes play a critical role in forming strong emotional connections with consumers. By embodying specific archetypes, brands can create compelling narratives that resonate deeply with their audience. The consistent application of these archetypes in marketing strategies helps establish a clear and relatable brand identity, fostering loyalty and engagement.
The use of archetypes like Hero and Sage reveals how brands can position themselves as trusted guides or inspirational figures, effectively tapping into the emotional needs and motivations of their consumers. For instance, the Sage archetype, which represents wisdom and knowledge, allows brands to position themselves as authoritative and trustworthy sources of information. This can be particularly effective in industries where expertise and reliability are highly valued, such as technology or healthcare. By consistently embodying the Sage archetype, a brand can build a reputation for thought leadership and reliability, thereby attracting consumers who prioritize these values.
Similarly, the Hero archetype embodies qualities such as courage, strength, and perseverance. Brands that align with the Hero archetype often create narratives centered around overcoming challenges and achieving greatness, which can inspire and motivate consumers. This archetype is frequently used by brands in the sports and fitness industries, where themes of personal achievement and pushing boundaries resonate strongly with the target audience. By consistently promoting the Hero archetype, brands can inspire consumers to associate their products with the pursuit of excellence and personal triumph.
Additionally, the results highlight how the strategic use of archetypes can enhance brand storytelling, making it more engaging and memorable. When brands utilize archetypes effectively, they can create a cohesive narrative that resonates across various marketing channels, from social media to advertising campaigns. This unified approach not only strengthens the brand's identity but also ensures that the brand's message is consistently conveyed to the audience.
The interviews also indicate that consumers are more likely to engage with brands that reflect their own values and aspirations. By aligning with specific archetypes, brands can attract and retain a loyal customer base that identifies with the brand's narrative and mission. This emotional connection fosters long-term loyalty and can significantly impact consumer purchasing decisions. These findings underscore the importance of using brand archetypes in digital marketing strategies. By embodying archetypes like the Sage and Hero, brands can create powerful emotional connections with consumers, enhance their storytelling, and build a loyal customer base. This approach not only strengthens the brand's identity but also ensures its messages resonate deeply with its target audience, ultimately leading to increased engagement and loyalty.
The synergy between AI and brand archetypes was explored, with participants highlighting how AI can enhance the psychological impact of brand archetypes. AI augments the application of brand archetypes by enabling dynamic and real-time adjustments to messaging based on consumer data, ensuring that narratives remain relevant and impactful. By leveraging AI, brands can create personalized content that aligns with specific archetypes, thereby deepening the emotional connection with consumers. The ability to adjust messaging based on real-time feedback and data allows brands to stay agile and responsive to changing consumer preferences and trends.
“By using AI, we can fine-tune our archetype-based messaging based on real-time data, making the narratives more impactful." (R4)
"Creating intimate and emotionally resonant content that increased consumer engagement". (R7)
"AI-driven insights allowed us to better align with emerging consumer trends, ensuring our brand remained relevant and edgy". (R8)
The integration of AI into branding strategies allows for the continuous analysis of consumer behavior and feedback, which provides valuable insights into what resonates with the audience. This capability enables brands to refine their archetypal narratives, making them more engaging and emotionally compelling. For example, if data indicates that consumers are particularly responsive to themes of adventure and exploration, a brand can emphasize these elements in its messaging, aligning with the Explorer archetype. This real-time adaptability ensures that the brand's communication is always in tune with the current sentiments and interests of its audience.
Moreover, AI-driven personalization allows brands to deliver content that is not only archetype-specific but also tailored to individual consumer preferences. This level of customization can significantly enhance the consumer experience, making each interaction feel more personal and meaningful. For instance, a brand that embodies the Caregiver archetype can use AI to identify consumers who value compassion and support and then tailor its messages to highlight these qualities, thereby strengthening the emotional bond with its audience.
AI also facilitates monitoring market trends and consumer behavior, allowing brands to anticipate changes and adjust their strategies accordingly. This proactive approach can help brands maintain their relevance and appeal in a constantly evolving market. By staying attuned to the latest trends and consumer preferences, brands can ensure that their archetypal narratives remain fresh and engaging, preventing them from becoming stale or outdated.
In addition, AI's capability to analyze large datasets quickly and accurately enables brands to test different messaging strategies and identify the most effective approaches. This data-driven method allows for the optimization of brand communications, ensuring that the archetypal elements resonate deeply with the target audience. The iterative process of testing and refining messages based on consumer response helps brands to continuously improve their storytelling techniques, making them more effective over time.
Participants identified several challenges integrating AI with brand archetypes, including maintaining authenticity and managing data privacy. They highlighted the difficulty in ensuring that AI-generated content remains true to the brand’s voice and ethos. Achieving authenticity in AI-driven narratives requires careful oversight and continuous fine-tuning to reflect the brand’s unique qualities and values accurately.
"We need to teach AI to recognize and appropriately represent our brand much like we would when onboarding a new employee. Because AI algorithms require a large amount of data to learn from, this can be challenging because it occasionally takes time to fine-tune them to reflect the distinctive qualities of our business". (R1)
"There is a fine line between personalized marketing and manipulation. It's crucial that the use of AI in amplifying brand archetypes doesn't cross that line, as it could lead to consumer distrust". (R3)
"Ensuring AI-generated content confirms authenticity and stays true to the brand’s voice, but it is a delicate balance". (R6)
This challenge highlights the need for careful oversight and fine-tuning of AI systems to maintain the brand's unique identity while leveraging AI's capabilities for personalization and efficiency. This process of calibration is essential to ensure that the AI-generated content remains authentic and aligns with the brand’s unique voice and identity. Brands must ensure that AI tools are used to enhance, rather than replace, the genuine human touch that is central to effective storytelling.
Additionally, ethical considerations around data privacy are paramount. Brands must be transparent about how they use consumer data and ensure that AI applications adhere to strict privacy standards. Addressing these challenges is essential for building and maintaining consumer trust in AI-driven marketing strategies.
"Consumers are becoming increasingly responsive to how their data is being used by businesses to target them. Ensuring that AI applications respect consumer privacy is essential for maintaining trust." (R3)
"Consumers are increasingly aware of how their data is used. Ensuring that AI applications respect consumer privacy is essential for maintaining trust". (R5)
Participants were optimistic about the future integration of AI and brand archetypes, predicting significant advancements and opportunities for innovation. The interviewees highlight the ongoing improvement of AI technologies in understanding and predicting consumer behavior, in evolving from a supportive tool to an integral part of the creative process, and in allowing democratization, making them accessible to a broader range of users in the marketing industry through a more intuitive and user-friendly interface.
"These will enable even more precise targeting and engagement strategies". (R3)
"AI will increasingly become a co-creator in developing brand stories, not just a tool". (R4)
"Allowing brands to leverage AI capabilities more effectively in their storytelling efforts". (R8)
The integration of AI allows for a nuanced application of brand archetypes by leveraging data-driven insights to align brand narratives with consumer expectations and psychological profiles. For instance, one participant noted that AI tools enable the identification of consumer preferences at a granular level, allowing brands to adjust their strategies in real-time to better align with the archetype that resonates most with their audience.
AI's role in personalizing interactions and enhancing the storytelling was highlighted across all interviews. The ability of AI to examine extensive amounts of complex consumer data and predict behaviors based on consumers’ patterns is instrumental in crafting messages that resonate on a personal level.
"AI helps create a narrative that speaks directly to the consumer's aspirations and fears, effectively tapping into the archetypal stories that guide their behavior." (R2)
The integration of AI in adapting brand interactions helps maintain consistency in the brand's voice while allowing for a level of customization that was previously unattainable. This dual capability ensures that while each consumer feels the message is personally crafted for them, it still aligns with the overall brand narrative and identity. This balance is crucial in maintaining brand integrity while leveraging the advantages of AI-driven personalization.
The aim of this paper was to examine the convergence of artificial intelligence (AI) and brand archetypes in digital marketing strategies, with the goal of uncovering how this synergy can redefine brand-consumer relationships. The research sought to explore the ways in which AI can enhance the application of archetypes to create more personalized and emotionally resonant brand narratives. By integrating AI's data-driven insights with the timeless appeal of archetypal storytelling, the paper aimed to provide a comprehensive understanding of how brands can deepen their connections with consumers in the digital age.
By addressing the research question on how AI-based branding strategies can enhance the psychological triggers embedded in brand archetypes and thus deepen consumer engagement and brand loyalty, the study sought to provide insights into leveraging AI as a strategic ally in crafting compelling brand narratives.
AI enhances the psychological triggers embedded in brand archetypes by enabling brands to access and analyze consumer behavior and preferences at an unprecedented scale. This capability allows brands to craft archetypal narratives that are deeply personalized and resonate on a more profound emotional level. AI-based branding strategies deepen consumer engagement and loyalty by continuously optimizing narrative elements to ensure they resonate with the evolving preferences of the target audience. This dynamic adjustment helps maintain the relevance and appeal of the brand narratives over time.
The investigation clearly supported that AI plays a pivotal role in identifying and amplifying archetypal patterns, which are crucial to the psychological engagement of brands with consumers. By meticulously analyzing consumer data, AI uncovers subconscious preferences aligned with specific brand archetypes, allowing brands to tailor their narratives to resonate deeply with their audience’s archetypal aspirations. This finding aligns well with seminal works by scholars such as Mark and Pearson (2001) and Holt (2004), who have previously underscored the importance of archetypal storytelling in branding.
The insights from this study corroborate and expand upon findings from previous research, highlighting the pivotal role of AI in enhancing narrative depth in branding. By integrating AI with brand archetypes, marketers can achieve a greater degree of personalization and engagement, echoing and extending the principles outlined by leading researchers in the field. In terms of deepening consumer engagement and loyalty, the study revealed that AI-driven personalization is not merely about tailoring products and services to the individual needs of consumers but also about enhancing the storytelling aspect of brands. This strategic alignment ensures that each brand touchpoint resonates with the audience’s core motivations, significantly enhancing consumer experience and satisfaction. This aspect of AI and how it is used by professionals in deploying digital marketing strategies resonates with observations drawn by Merlo et al. (2023), who explored the evolving role of brand archetypes in response to modern marketing demands, including the influence of AI. The findings from the interviews align with existing literature on the synergy between AI and brand archetypes but also highlight unique applications and challenges. For example, the emphasis on real-time adaptation and personalization through AI supports the literature on AI's transformative role in marketing. However, the concerns about authenticity and ethical implications provide a new perspective that is less extensively covered in current research.
The insights gained from this study contribute to the theoretical understanding of how AI can be effectively integrated with brand archetypes to enhance digital marketing strategies. The findings suggest that while AI can significantly amplify the psychological impact of brand archetypes, there is a need for frameworks that can guide the ethical use of consumer data. Further studies could explore the long-term effects of AI-driven archetype marketing on brand loyalty and consumer behavior. Additionally, research into consumer perceptions of AI in marketing could provide deeper insights into how brands can navigate the challenges of authenticity and privacy. The analysis reveals that AI has a profound impact on enhancing the application of brand archetypes in marketing, offering significant benefits in terms of personalization and consumer engagement. However, the challenges of authenticity and privacy require careful consideration to ensure that the use of AI aligns with ethical standards and consumer expectations. These findings provide a solid foundation for further exploration and development of strategies that leverage the power of AI to create more meaningful and effective brand narratives.
Despite the valuable insights provided by this research, the study is not without its limitations. The sample size, comprising only eight marketing professionals, may not capture the full spectrum of perspectives needed to draw comprehensive conclusions about the integration of AI and brand archetypes across various industries. Additionally, the geographical scope of the research was primarily limited to Western countries, mostly the United Kingdom, which might restrict the global applicability of the findings. Moreover, while the qualitative nature of the interviews allowed for in-depth insights, the subjective interpretations of participants might introduce a certain bias, underscoring the need for a more balanced methodological approach, possibly through the incorporation of quantitative research techniques.
These limitations, however, pave the way for future research opportunities. It is also important to note the need for cross-cultural research to examine how different cultural contexts influence the application of AI in branding, providing insights that could help multinational brands better tailor their strategies. Quantitative research could validate the qualitative findings of this paper, offering a broader perspective on the effectiveness of AI-driven branding strategies. Moreover, a longitudinal approach would allow those studying this subject matter further to assess the impact of these strategies and their evolution and growth over the years and understand their long-term impact and usefulness on brand-consumer relationships. Lastly, further research into the ethical factors of using AI in branding, particularly concerning data privacy and consumer trust, is imperative. As AI technologies continue to advance, developing guidelines to ensure ethical practices in their application will be crucial in maintaining consumer trust and satisfaction.
In conclusion, this paper not only contributes to a much wider and insightful discourse on the strategic use of AI in marketing but also provides practical insights that could help practitioners leverage AI as a strategic ally in crafting compelling brand narratives. By highlighting the transformative potential of AI when combined with the deep psychological impact of brand archetypes, the study offers a new perspective on digital marketing strategies that could lead to more authentic and impactful brand storytelling. Despite the challenges presented, the future of AI and brand archetypes in digital marketing appears promising, marked by an ever-expanding frontier for innovation and enhanced consumer engagement.
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Artificial Intelligence; Marketing Strategies; Brand Archetypes; Consumer Engagement; Expert Interviews
How to cite this article:
Jucan, M., & Iancu, I. (2025). Harnessing AI to redefine brand archetype strategies: Insights from industry experts. Marketing and Branding Research, 12(1), 1-20. https://doi.org/10.32038/mbr.2025.12.01.01
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