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<p style="text-align: justify;">This study aims to analyze the determinant factors of Counterproductive Work Behavior (CWB) to make plan strategies for overcoming Counterproductive Work Behavior. This research used the Interpretative Structural Modeling (ISM) method. The ISM method is able to show the interrelationships between existing elements. This method can be developed to plan strategic human resource management policies related to CWB. The strategy for managing human resources related to CWB in automotive companies in Bekasi is carried out according to the level of importance based on a problem. &nbsp;The results showed that it is necessary to overcome Counterproductive Work Behavior by handling job stress (Task demands, Role demands, Family problems, and Economic problems) and role ambiguity (Clarity of Responsibilities, Clarity of goals, and Clarity of roles and scope of work).&nbsp;</p>

JBSO.2024.10.01.pdf

Original Research 

JBSO.2024.11.01.xml

Strategy to Decrease Counterproductive Work Behavior: Implementation of Interpretive Structural Modeling

<p style="text-align:justify;">This study investigates the influence of role stressors (workload, role ambiguity, and role conflict) on Counterproductive Work Behavior (CWB) and job stress as a mediator variable. A total of 310 questionnaires were distributed, and employees in Banten, Indonesia's automotive industry, provided the information. The Structural Equation Models (SEM) via the Lisrel software was used for path analysis along with the descriptive method in this study. The findings indicated a significant correlation among job stress and counterproductive work behavior and workload, role ambiguity, and role conflict. In CWB, the relationship among workload, role ambiguity, and role conflict was also mediated by job stress. The research's conclusions indicate that role stressors should be managed to reduce CWB. Therefore, lowering the role stressors leads to less job stress and CWB.</p>

JBSO.2023.10.02.pdf

JBSO.2023.10.02.xml

Determinant of Role Stressors on Job Stress and Counterproductive Work Behavior among Employees in the Automotive Industry