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This research investigates the effectiveness of risk management in Information Technology (IT) acquisitions within public administrations. Despite existing regulations and the recognized importance of risk assessment in public procurement, the study highlights a persistent lack of maturity in risk management practices among public organizations. This deficiency, as evidenced by various federal accountability agencies, leads to increased costs, project delays, and the failure to achieve institutional objectives in IT projects. The literature review explores academic studies on risks in IT contracts, focusing on public procurement. It examines models and approaches to risk management, including supplier selection, contract continuity, and the development of systematic methodologies for managing risks in public sector IT acquisitions. The research emphasizes the critical need for effective risk management to ensure the success and efficiency of public IT procurements, given their complexity and financial relevance. The study evaluates whether normative frameworks developed over a decade in Brazil effectively influence managers&rsquo; decisions and foster the creation of robust risk treatment mechanisms. Specifically, it analyzes IT acquisition processes to determine if risk analysis genuinely impacts decision-making, leading to the implementation of controls such as contractual clauses or documented managerial actions. To achieve this, an evaluation instrument was developed, validated through focus groups with experts from oversight bodies, and applied to a sample of 100 ICT procurement processes from ten federal agencies. The data were analyzed using Self-Organizing Maps (SOM), enabling the calculation of a Quality Index and a Consistency Index. The results revealed low maturity in risk management practices, with evidence that risk analyses are often performed merely as formal compliance, without effectively influencing decision-making. The study contributes by providing an instrument for assessing the effectiveness of risk management in ICT procurement, supporting oversight bodies and managers in strengthening governance practices.

NCAF.2025.14.02.pdf

Original Research 

NCAF.2025.14.02.xml

Evaluation of the Effectiveness of Risk Management in the Process of Acquisition of Information Technology in Public Administrations

Risk management has always been a part of society. However, Brazil exhibits a high mortality rate among Micro and Small Enterprises (MSEs) in their first years, which may indicate that they lack a well-implemented risk culture or are unfamiliar with this topic. This research aimed to find an effective Nudge used to induce a risk culture behavior in MSE. The present work investigated the potential influence of Nudge techniques, from behavioral economics, on the risk culture in MSE. As a methodology, action research was conducted using two applications of the same questionnaire, before and after the use of the Nudge technique, known as priming, in MSE and in the Brazilian capital, Brasilia. According to data from the Commercial Registry of the Federal District, there are approximately 158,416 micro and small enterprises in Brasilia. For the purposes of defining the sample, a 95% degree of confidence and a 5% margin of error were adopted. A total of 384 enterprises were selected as the sample for the survey. After completing all the stages, it was concluded that the use of nudge was effective in inducing micro and small enterprises to examine their risk culture in another Prisma. Only in cases in which the approach was not perceived, an average performance of 46.12% was obtained, indicating the efficiency of the technique. In the context of this study, initial findings suggest that micro and small enterprises can utilize priming techniques to enhance risk perception.

mbrq.2025.34.04.pdf

mbrq.2025.34.04.xml

The Use of Nudge as an Influencing Factor to Micro and Small Enterprises to Improve Risk Culture in the Federal District 

<span style="font-size: 11.0pt; line-height: 150%; font-family: 'Garamond',serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">This research proposes an organizational culture assessment tool so that institutions can diagnose and develop a privacy culture. For the established objective to be achieved, this research included both a survey and an assessment, along with 100 market professionals, of the requirements considered a survey and an assessment, along with 100 market professionals, of the requirements necessary for developing a privacy culture. In addition, an organizational culture assessment was carried out in 06 organizations utilizing the suggested tool, the OCAI questionnaire, created by <span lang="PT-BR" style="font-size: 12.0pt; mso-bidi-font-size: 11.0pt; line-height: 150%; font-family: 'Arial',sans-serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: 'Times New Roman'; mso-ansi-language: PT-BR; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><a href="#R3">Cameron and Quinn (2011)</a><span style="font-size: 11.0pt; line-height: 150%; font-family: 'Garamond',serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">. The assessment allows for knowledge about the organization&rsquo;s cultural levels, including the current perception of the dominant culture and the future status to be achieved. The results indicated the possibility of using the OCAI to assess the culture of privacy and provided 13 requirements that help in the development of this culture in organizations. As In future work, the author recommends the OCAI form&rsquo;s application of the OCAI form within organizations through a case study, with wide dissemination to employees or servers. Furthermore, it is important to evaluate the effectiveness of this research&rsquo;s identified requirements and verify whether they contribute to the desired state&rsquo;s achievement according to the intended types of culture.

JBSO.2024.12.04.pdf

JBSO.2024.12.04.xml

A Tool for Privacy Culture Assessment